S&W warranty

[Brian Colt]

Props to Smith &Wesson! At a recent Steel Challenge match, my M&P 22, from Master Class, decided it had sent too many projectiles downrange. No contact on the shell from the firing pin. Long story short, sent back to S&W -on their dime-for repair. They decided that it was not possible to fix, so sent me their latest version, a 22x with two 20 round mags. Picked it up from BadaBang in Sieverville yesterday, and S&W will reimburse the ffl fees. Fantastic company! Best treatment I have ever received from Any company!
Ps: anybody need som M&P 22 full size, need 10 round mags? Think I have 4 or 5 I don’t need anymore.

 

[4 paws]

Good to hear you had a positive experience. S&W has taken a beating in recent years for their lack of quality control.

 

[Saltwater60]

Another member on here would disagree with you. Glad you had a good experience though.

 

[OwnTheRide]

I'll never forget the time I sent a full-size .45 back to Taurus for repair. They refused to send it back because it was subject to a class action lawsuit. Two years later, they sent me a sub-compact .40 in exchange. Which was a disappointment (though I do like the gun), but the blame for that falls on NY. Taurus couldn't send me a full-size .45 back because they didn't make 10-round mags for the replacement.

I have an M&P Shield in 9mm, not a big fan of it (it doesn't fit in my hand right), but good to know that S&W will have my back if something goes wrong with it.

 

[Brian Colt]

Just received a check for the ffl fee reimbursement!

 

[Brawny71]

Props to Smith &Wesson! At a recent Steel Challenge match, my M&P 22, from Master Class, decided it had sent too many projectiles downrange. No contact on the shell from the firing pin. Long story short, sent back to S&W -on their dime-for repair. They decided that it was not possible to fix, so sent me their latest version, a 22x with two 20 round mags. Picked it up from BadaBang in Sieverville yesterday, and S&W will reimburse the ffl fees. Fantastic company! Best treatment I have ever received from Any company!
Ps: anybody need som M&P 22 full size, need 10 round mags? Think I have 4 or 5 I don’t need anymore.

Great to hear they’re coming back to customer service.